Welcome to SupportMyTeams.com (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile fundraising application (“App”) and related services.

By using SupportMyTeams.com, you agree to this Privacy Policy. If you do not agree, please discontinue using our App.

We may collect the following types of information:

When you register, donate, or create a campaign, we may collect:

• Full name
• Email address
• Phone number
• Payment information (processed securely by our third-party payment providers)
• Profile photo or organization logo (if you choose to upload one)

We automatically collect:

• Device information (model, OS, unique identifiers)
• App usage data (features used, session duration, crash logs)
• IP address and approximate location (for security and analytics)

When you make or receive donations, we collect transaction details such as:

• Amount donated
• Date and time
• Campaign information

We use your information to:

• Process donations and payments
• Create and manage fundraising campaigns
• Communicate with you (e.g., confirmations, updates, support)
• Personalize user experience and app content
• Improve our services, analytics, and security
• Comply with legal and regulatory obligations

We do not sell your personal data. We may share your information only as follows:

• With Service Providers: Payment processors, hosting providers, analytics tools, and other vendors who assist in operating the App.
• With Other Users: Limited public information (like your campaign name, description, and goal) may be visible to other users.
• For Legal Reasons: If required by law, regulation, or to protect our rights or prevent fraud.

We retain personal data for as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes. You may request deletion of your account at any time (see Section 8).

We use encryption, secure servers, and industry-standard safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

Our App is not intended for children under 13 years of age (or under 16 in certain jurisdictions). We do not knowingly collect data from children. If you believe a child has provided us data, contact us immediately.

Depending on your location, you may have the right to:

• Access, correct, or delete your data
• Withdraw consent at any time
• Object to or restrict certain processing activities

To exercise these rights, contact us at info@supportmyteams.com.

You can delete your account or request data deletion by:

• Contacting us at info@supportmyteams.com

Once deleted, your data will be removed from our active systems within a reasonable timeframe, except where retention is required by law.

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the App or by email. Continued use of the App after updates means you accept the revised policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@supportmyteams.com
Phone: 1-501-413-0581